Go to the appeal form and fill in the required fields, your name, and the detailed issue. Bottom line: Facebook has made several major changes that limit the way your posts can be shared and viewed by other members of the Facebook community. Browser cache needs to be cleared from time to time to ensure the proper functioning of the web browser. Here are a few reasons which can be attributed to you not being able to post on Facebook . It is very possible that bugs still exist in it, you should try rolling back to earlier bug-free versions or update to the newer version in which the bugs have been squashed. You should check your support inbox to know more about the issue. Unless you think there is a specific sales-related reason to only sell on Facebook, then Shopify has all the tools to need to make sales directly through Facebook. Loretta Leas. But, If you encounter search bar not working correctly in any browsers / apps of any devices, It But these problems can be easily solved. I tried to connect to a few pages I manage and it has the below error on every one. Bring up the Facebook app. However, this usually means that there are just a few things left to be tweaked in your Facebook business page. We're having this issue as well can't get it to connect! Browse away, or use the filters to narrow the search by item category, price, etc. Your post can be directed at seniors, but be careful not to isolate them with the word other. For more advice on abiding by the personal attributes policy, read it here . Hi Ana, Yes the Facebook Buy Button is available with the $9 plan. Many people seem to be complaining that they are unable to post on Facebook. Buy or sell new and used items easily on Facebook Marketplace, locally or from businesses. With 2.74 million monthly active users, Facebook is by far the largest social network.Yet within that huge potential audience, it can sometimes feel tricky to find your target market. To update your Facebook pages template: Second, make sure you have enabled the 'Shop' tab as an option. Facebook Marketplace features a one-click button labeled Ask About Availability to notify the seller. In the last week whenever I try to use the share button, it works fine to share to a text, email etc but will not share to messenger. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Screen just flashes back to app I'm trying to share. Yash is a college student, who loves to blog and help people through this platform. You can choose to search for the keyword Marketplace near me in the Facebook search bar. If you think you have blocked by mistake, then you should let Facebook know. Click Like to let me know! I had the same problem - it was because my page role was 'custom' go into the page role choose your name and untick jobs and view earning insight - this made my role go from custom to admin and that solved the issue. It is because of some third-party extensions or addons. 1 Cause the Share button to be displayed on the post. Second step when you want to sell something in Facebook Marketplace is that you click the Post a Listing button in the top right corner. We have troubled shooted this issue by:- disconnecting Facebook account several times; - auditing Facebook page in question and resetting permissions; - cross referencing Facebook users, privileges and email addresses; - implementing suggested solutions and workarounds from Shopify forums.All to no avail. However, The Daily Mail wrote the one explanation that seems to make the most sense, a flaw in the Marketplace verification system. Verification System Your email address will not be published. FBM doesnt post to your feed unless you specifically tell it to. Remove that and keep the rest of the extensions which are working fine. However, this usually means that there are just a few things left to be tweaked in your Facebook business page. Maybe the browser that you are using, that particular version has bugs? Mark it as an Accepted Solution- To learn more visit the Shopify Help Center or the Shopify Blog, Thank you Anders, changing the template to Shopping seems to have fixed the problem, HELP PLEASE --- I have set up a business Instagram and facebook, connected all of them but I cannot figure out how to connect my shopify and products, also when I am on my facebook and click the shop tab it gives a prompt it will take me to my e-commerce and when I click that it just gives a error, I followed your steps and made sure everything is turned on correctly. Made with in India. Hi folks, new to Shopify and could use some help please. But these problems can be easily solved. Orfanides suggests clicking the Message button, instead. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once you do so, then you will be prompted to Allow access to the application. Also, be sure to confirm that the page is published. The shop Now button on the Facebook Page works just not the one on the post. First, ensure that your Facebook business page's template is set to '. Action blocking refers to disabling of a certain feature of you overuse it like suppose if you were sending too many friend requests to too many people, then you could get blocked from sending friend requests for a few hours or if you do that repeatedly then you could be blocked for many days. Anybody else seeing this? Then click 'Templates' and 'Tabs' from the menu on the left. Any suggestions? Putting your Ad in Facebook Marketplace. Required fields are marked *. I need t fix this before boosting the post, Shop Now Button on Facebook post not working. Facebook Marketplace works only on iPhone 5 or later, Android, and iPad devices. Malfunctioning 3rd party extensions and add-ons. Can someone please reply with resources to possibly help rectify this issue.Thank you in advance!! You could also try connecting to a VPN and then try to access Facebook. I keep getting the attached error everytime I try connect to my page.oddly, it was all working, I had a shop, the feed was working then today, everything on shopify including my google merchant account disconnected, and my shop and facebook cataloge was GONE! When we first added the button for our Facebook store, the call-to-action button on mobile did not show up immediately. Why is Facebook Marketplace not Working? "Buy Now" button not working on Facebook I have installed a "buy now" button on my Facebook page for the purchase of an item. It does not work on iPod touch. Click it and it should update. Sorry, this content isn't available right now. For instance First, ensure that your Facebook business page's template is set to 'Shopping'. Through this, you will be suggested to the group that is a Facebook marketplace and close to your location. Action blocking by Facebook is a common practice by Facebook to prevent spammers from ruining the experience for others. Thanks for reaching out today. Turn off 3rd party addons and extensions, 4. This works in most cases, where the issue is originated due to a system corruption. Copyright 2021Geekdroids. Account Age If you have a fairly new Facebook account, then you might not have the marketplace feature enabled for you. But some extensions can cause conflicts with websites sometimes, which will cause the websites to malfunction. If you're still in the 48 hour review period, please wait for the review process to finish before trying these troubleshooting steps. They also seem to be facing problem with other Fb products, so check this out if you are unable to access the Facebook marketplace and also unable to post in it. You have been action blocked by Facebook, how to see who is following you on Facebook, WhatsApp vs Snapchat vs Instagram vs Messenger: The Better Messaging App. If it's set to anything else, the connection will not work. Go to the Facebook page you are an administrator for. Your Facebook account is new. But if it isnt, theres no reason to assume that the Marketplace is down or that youve been restricted access to it. Tap the three-line Instead, the page reloads and the "buy now" button has disappeared. Click the 'Add a Tab' button and click 'Add Tab' next to the 'Shop' option. Facebook is a truly a mammoth website as it has over 2.5 billion active monthly users and millions of people flock to their website every day. Your device isn't supported. (Highly unlikely). Try accessing other websites and also try opening Facebook from other devices on the same network. What Are Some Great Instagram Tips for New Users? Step 2) Add a photo. The 15 Secrets About AthletePharm Only A Handful Of People Know. If you are new to the world of Facebook Ads, boosting your post is a good place to start, but there are many reasons why it isn't a sustainable long-term strategy. Click the Marketplace button at the bottom of the Facebook smartphone app or in the left column of your Facebook homepage. Traveling to a country that isn't supported by Facebook Marketplace may also cause the option to disappear from the Facebook site and apps. Facebook Marketplace Not Working? Here is the Solution! However, when the customer "clicks" on the button, the customer is not taken to paypal to finalize the purchase. That Facebook campaign is optimized for Post Engagements, which means reactions, comments, and shares. I have created a post which shows a shop now box at the bottom but when I click it I get a page that says this -. The link you followed may have expired, or the page may only be visible to an audience you're not in. Else if nothing works, let your service provider know about the problem so that they can fix it. Facebook is in the initial stages of an update that will allow publisher and content-level whitelisting for advertisers working with approved third parties. This website uses cookies to ensure you get the best experience on our websiteGot it! To do this: Click Settings at the top-right corner of your Facebook Page. If you're still in the 48 hour review period, please wait for the review process to finish before trying these troubleshooting steps. Vivaldo, Microsoft Edge or Yandex Browser. Facebook wants to make advertising as accessible and easy to implement as possible for the largest population of advertisers and page admins. Can't Post on Facebook? Calling REST api with react and node.js. There are many theories around, from user error to faults in the Marketplace code. In general, the Marketplace icon should be visible in the Facebook app. Its aimed at users, not businesses. Facebook is a truly a mammoth website as it has over 2.5 billion active monthly users and millions of people flock to their website every day. In that case, The reason can be corrupted cache. I am admin on all my pages, they all have shops. Followed all the steps but still no luck with the shop button showing in the mobile the facebook shop. Many think Facebook to be a better marketplace than eBay as unlike eBay, which is a typical marketplace, Facebook has positioned itself as a social marketplace where you can not just see the sellers profile but can see the mutual friends you have (in case you want to inquire about him) and can also chat with him using Facebook messenger. It mostly happens with Desktop users and mobile app users seem to be having no problem at all. If changing versions dont solve your problem, then try using a different browser like Opera Mini. As a matter of the fact, it worked for a while but for some reason the "POST" button in the Facebook ShareDialog is disabled/grayed out, so the only choice is to "Cancel" the action. There could be many reasons, as to why you are unable to get the marketplace option in the Facebook app or website, some of them with explanations are stated below . Extensions and Add-ons greatly enhance our browsing experience and most times it makes life a lot easier for us. If neither of those options work, let me know and we can move on to some further troubleshooting. Here is a detailed explanation of all the causes of the cant post on Facebook problem and ways to resolve them. 2. Also, know how to make a Facebook post shareable? That will give you the chance to separate yourself from the pack by including details You will see something to the likes of: Just delete the word disabled and the update button will become clickable again. Delete the cache and cookies and then restart your browser and then try to post on Facebook. I am having the same issue. So cross the Marketplace off the list of possible B2C tools with a determinate face, and lets switch our attention to Facebook Shops. 2 Allow anyone on Facebook to see the post (as long as you arent blocking them or vice versa). You'll see an array of photos of items for sale, with prices attached. The "Sorry, this content isn't available right now" error message may occur for a couple of reasons. Click Settings at the top-right corner of your Facebook Page, Section Block Product Selector - filter on the product picker, Separating Items/variants in the checkout for the same order, Sudden drop in google smart shopping campaign conversions. So this problem must be device-specific problems and not related to Facebook. How does Facebook Boost Post work? But as nothing is perfect, Facebook also does run into problems sometimes. If you are unable to post or comment in a certain group, but you can do all the actions in other groups on your profile, then theres a possibility that you have been muted by the group admin and cannot post or comment for some time inside the group. Do you get the idea? How do I fix the below. However, one of the tricks you can adopt to overcome the Facebook Marketplace not working is to join the Marketplace group near you. Facebook Campaign Objectives From Within Its Ad Manager. And when you open marketplace. Internet connection problems. There are some popular and worthy replacements for Chrome and Firefox. I have created my store, Facebook business page, linked the two, checked in settings my page is published and still having trouble. If youre not a mobile app, click the website option. Step 5: Check the link on your mobile phone. Both Ipad and Iphone no longer allow me to use the share button to post When you click the Boost Post button, Facebook creates a new Facebook ad campaign for the post you want to promote. You can simply try accessing it from the menu instead. The Share Button has been deprecated already a while ago but not yet completely dead. Unlike some online marketplaces, Facebook does not If you did not violate the buy and sell feature policies, so the Marketplace app icon will start appearing on your mobile app again. Try these steps. First, clear cache by following the method above and then remove the extensions or addons from your browser one by one and look for the one which was interfering with Facebook and was preventing you from posting. In order to use these new Facebook ad placement controls, you will need to work directly with one of Facebooks certified brand safety partners Integral Ad Science , OpenSlate and Zefr . What is the problem? So its possible maybe you shared some posts which were deemed suspicious by Facebook and your ability to post has been temporarily disabled since. - Was your question answered? Facebook deprecated the Share button on February 28, which means they no longer recommend its use in applications or on external web sites. Many people seem to be complaining that they are unable to post on Facebook.Let it be a post or a comment, they are unable in doing so. Below is a screenshot of the campaign objectives that Facebook offers advertisers that are NOT running ads from the page interface via Boost Post. Did reboot, reinstalled messenger, nothing works. If you are unable to post on Facebook, then follow these solutions one by one to fix it and post on Facebook. Facebook Shops. I have looked at similar posts with the same problem and cannot find a solution. Similarly, if you were commenting on posts too quickly and in a very short amount of time, then you will get your commenting action blocked by Facebook. There are many more reasons why your boost could be denied: issues with video ads, target audiences, positioning, Facebook This is a very highly unlikely situation but you should still check your internet connection for problems. We are also experiencing said problem here in Australia's, this is most not happy outcome and contributing to many much unhappiness and frustrations. But as nothing is perfect, Facebook also does run into problems sometimes. The first thing we usually try when Facebook stops working is to pull down the app screen page to refresh it. unable to access the Facebook marketplace, 2. Re: HELP! Hi, Steve!Anders from the Shopify Social Care team here. Most people report to be unable to post on Facebook only on their desktops and they can post on Facebook using their mobile. Help! The top reason we would tell you not to use Boost is because you want to get the highest return on ad People cant post on Facebook and this is causing a massive problem among the users. If you're using Chrome, right-click on the greyed-out "Update" button and select "Inspect Element". Just go to your browser settings and then search for Clear Data and you will see the option to clear cache and cookies from your browser. On iPhone with Home button, quickly double press it. There is an icon labeled my stuff Click it then if not there then you might have problem My iPhone app has a simple feature to share an item on Facebook but I am having trouble getting it to work. Maybe too much old cache is stored in your browser and hasnt been cleared in a long time, is causing the Facebook website to malfunction, which in turn is preventing you from posting. Action blocked by Facebook for abusing their service. Step by step guide on how to get the Facebook Marketplace icon again Screenshot: Facebook. Sorry, this content isn't available right now" error message may occur for a couple of reasons. Using the Facebook Boost Post button is the simplest way to expand your reach with just a few clicks and a small investment.. You know that your potential fans and customers are on Facebook. In case this does not work, the next solution is to quit and relaunch the Facebook app. Aside from the Buy Button discussed above, you can also set up a Facebook Store directly through Shopify.