You may have to add a tab if you don’t see the Reviews tab there. Currently, the two parties have to agree on the mode of payment and shipping without any help of the platform. I also double as, Grandma Mary – Social Media Edutainer, but more about her later.  In general, this is not a good practice – it’s better to respond to a negative review so that people who are looking at the reviews see that if there is a problem with your product or service, you care enough to correct the situation. By 2016, the number of people regularly selling and buying on Facebook has reached 450 million.  Look at negative reviews as an opportunity. Be in a location where Marketplace is available. Back in April 2019, the annual F8 conference brought some exciting news for the Facebook selling community. For many types of Pages, the Reviews tab is on by default, reviews and star ratings are displayed. Be especially careful with banking information.  That’s HUGE! When you have the map enabled, you can’t have a Featured Video that shows up in your About section on your left sidebar. You could also try and message the reviewer to see if they would take the review down. Don’t bring strangers home without utter need. Write an honest description. Note that you can also get the direct URL address of your Reviews tab here to send to your customers. They created buy-and-sell groups or separate business profiles to do that. Facebook Marketplace is a free selling platform that became available approximately 18+ months ago. Translate Facebook App. Nevertheless, many people find it quite safe as they get access to each other’s profiles. Otherwise, it won’t get approved by the moderators. Choose a competitive price by comparing similar offers in your region. Keep in mind that people can choose to make their ratings as a buyer or a seller private. Build Trust With Your Audience. Moreover, today, in 2020, when listing an item on Facebook Marketplace, community participants have the option to offer shipping. Source: facebook.com. If you have a negative review, respond thoughtfully and try and take the situation offline (ask if they can give you a call or send an e-mail). There’s no automatic closure of the deal. How to Change Facebook Marketplace Location (2018) - YouTube I co-authored the book Facebook Marketing All-in-One for Dummies and  I was the Community Manager for Social Media Examiner for over two years. Check the rating to see if the seller is trustworthy. Buying a product online is all about trust.   Allowing people to leave a review for your location on Facebook is a good idea and gives social proof to potential customers. Buying on Marketplace. Therefore, social networks come to the rescue. Translate News Feed. ➕ You know who you’re buying from or selling to. Source: facebook.com, Facebook Marketplace pros and cons. Don’t share too many personal details.  If you correct the situation, you can always ask the reviewer to post an update or even edit or delete the review. Please note that despite the topics of the materials created and hosted on this website, PaySpace Magazine is not a financial reference resource and the opinions of authors and blogers are their own and should not be taken as financial/investment advice. A salesperson will be paid once their customer receives the ordered item. 88% of people trust online reviews as much as personal recommendations, A Roadmap to Uncommon Success with John Lee Dumas, How to Use Facebook Business Manager for Agencies, How to Create Facebook Video Ads Easily with Boosted, Facebook Ads and Apple iOS 14 Changes: How to Prepare, Facebook Marketing All-in-One for Dummies, Learning Limited in Facebook Ads: What it Means and How to Respond, Adding the Facebook Pixel to Multiple Sites. How News Feed Works. In the meantime, you can still use buy and sell groups. Once the buyer rates the seller, the rating can not be changed. Prosperous sellers can easily expand their business globally. ➕ It’s simple and free to use. The conference announced that shoppers would soon be able to ship Marketplace items anywhere in the continental US and pay for their purchases directly on Facebook. The live streaming also implies that salesmen will be able to answer any questions the purchasers have about the goods while watching live streaming. Today, Marketplace users are not limited to small objects. The Facebook Marketplace service was launched this week, allowing app users to buy and sell goods with people nearby. Selling on Marketplace. In fact, Facebook alone holds 19% of all customer reviews.. It is a great way for small-scale entrepreneurs to save money on physical premises. If you recently created your account, check back later to see if you have access.  So that is one downside is that your Featured Video doesn’t show up as prominently but it’s much better to make it easy to find out your location. How to Rate Seller on Facebook Marketplace (NEW UPDATE in 2020). Facebook Business Help Center This is your resource for tips, troubleshooting and guides on how to get the most out of Facebook Business Tools. Clearly inform the buyer of the delivery time, delivery service (i.e. You can find a store icon in your app or the desktop version. If you go into marketplace, there is a little person icon which takes you to your marketplace profile. Learn how to rate a buyer or seller on Facebook Marketplace. Next, Facebook will ask you to enter a title. Initially, it was available only to the citizens of the US, UK, Australia, and New Zealand on the Facebook app for iPhone and Android. As a Page owner, respond to the reviews by either Liking the review or posting a comment. Placing an offer is free of charge. However, remember that when the seller offers the goods for “extremely good price”, there may be a reason for it. Share your thoughts in the comments below! To see someone's ratings on Marketplace, go to their commerce profile and look for the Ratings as a Seller section. The seller needs to take a picture of an item, add its description and price, confirm a location, and save the listing.  **This article contains updates from the original post. The buyers can search for specific items or browse by category. Use real-life photos when you list. E-commerce is a flourishing business. Like and React to Posts. Search. Buy and Sell Groups. Are you a local business that gets reviews? However, you can hide the Reviews tab if you want. Not be new to Facebook. However, you can hide the Reviews tab if you want.First go to to the You can use Marketplace on iPhone 5 or later, Android and iPad with the help of the Facebook app or on your desktop. This has caused thousands of users to lose income that they previously depended on. That's it! ➖ You may encounter many dishonest sellers or frauds.  Reviews can be very powerful to draw in new customers.  They will then decide if the review doesn’t meet their community guidelines and take it down if that is the case. Meet in public places for completing a transaction. Learn how to rate or review a product that you purchased from a business on Facebook Marketplace. ... How Marketplace Works. Make sure that it will be available for your transaction. Enable or disable reviews on your Facebook page. Get Help with Marketplace. The latter opportunity is increasingly important for environmental sustainability as well as the household economy. This change is in use and live immediately. Before placing items for sale, make sure that it complies with Facebook trading rules. Today, Marketplace users are not limited to small objects. All rights reserved. Furthermore, do not hesitate to offer to use the payment services that guarantee the protection of the purchase. In order to have no doubts about the condition of the product you are buying, send a message to the seller and ask for additional information or a detailed photo. All materials on payspacemagazine.com are for informational purposes only. ➖ The listings need to be updated manually. Facebook is not a mediator. All copyright, database rights and other intellectual property rights on the PaySpace Magazine website and all materials published on it are owned by PaySpace Magazine. A complete guide to Facebook Marketplace | PaySpace Magazine Use real-life photos when you list. Click on the item in question and in the top right hand corner it should say rate … Back in April 2019, the annual F8 conference brought some exciting news for the Facebook selling community.