HP PCs - Troubleshooting Mouse Problems (Windows 10, 8) Mouse is not working. 1. So, it is worth a shot to update your Windows. Overview: this problem would cause the keyboard or mouse to stop working. Step 6: Use the Tab key to highlight the Allow the computer to turn off this device to save power option, and press Ctrl + Space bar to uncheck it. Initial Workarounds – 1. Whether it’s a USB mouse, keyboard, pen drive, printer, or some other USB devices altogether, this guide should resolve your problem. The USB keyboard and mouse suddenly stops working while I am playing games or using my laptop, Windows 10 (updated), Dell Inspiron 3542. Right-click the Taskbar, select Task Manager, and head to the Start-up tab. However, it has been reported that USB mouse doesn’t work sometimes. A common Windows 10 mouse issue relates to the Realtek HD Audio Manager. If the mouse has USB connection, make sure the mouse is connected to a working USB port. We will show you how to do it on Windows 10 by using keyboard keys. If you use a USB hub between the device and the PC, make sure the hub has power. Amanda has been working as English editor for the MiniTool team since she was graduated from university. Make sure that the cables on your device aren't damaged in any way. Disconnect the mouse from your computer and connect it with another working PC. So, try it on another computer. Working without a mouse, by using the only keyboard require more time and knowledge, and it can be complicated for nonexperienced users. USB mouse is commonly used by users of both desktop and laptop. Step 3: Press down arrow on your keyboard to select Universal Serial Bus controllers, and press Alt + right arrow to expand the category. If you do not use Malwarebytes, you will need to download and install it on your Windows machine. Connect the mouse with another USB port. Some wireless and non-wireless objects can cause interference with your wireless device. Therefore, in this step, we will be initiating a full update of Windows’ Components. Disable Filter Keys. Based on that, you will need to reinstall your mouse through Device Manager. Note that there are 5 possible solutions here. You may not need to try them all; just start at the top of the list and work your way down. When you open Device Manager, your USB devices appear under the Unknown Devices branch. Don't worry. The procedure of installing the mouse on a Windows machine is really simple, you need to plug the mouse into the USB port and install the driver. Step 4: Press the down arrow key to locate the USB Root Hub (USB 3.0) where the USB mouse is connected, and press Enter to open its Properties. Step 1: Press Windows + I to open Windows Settings. This method is compatible with previous operating systems. I am a System Engineer and IT Trainer with over 10 years of experience. You can come across the Logitech mouse not working issue for many reasons. Therefore, the first thing occurs to you is to update Logitech Bluetooth Mouse MX1000 driver which is compatible with Windows 10. No one likes malware because it is destructive and can be really powerful in destroying the operating systems, applications, drivers or data. 3. Copyright © 2021 MiniTool® Software Limited, All Rights Reserved. It is also possible that you are experiencing Logitech wireless mouse not working Windows 10 issue due to the faulty USB port. In order to save power, Windows 10 has a tendency to turn-off power supply for unused USB ports and this can cause the problem of USB device not working in Windows 10. If the mouse is working properly on another USB port, that means there is no issue with the mouse, there is an issue with the USB port. For this method, you will need access to another Windows machine and USB flash driver to transfer driver to your current machine. The issue of mouse and other peripheral devices not working after unstable features Windows Updates is not uncommon. In some cases, you would be able to see the keyboard lights for some time and then they would go out. The driver can be installed automatically by Windows or you can download the driver from the official vendor website. Try using the mouse on another PC with Windows. Once your computer restarts, Windows 10 will automatically load the right drivers as required. Then, power on your computer and check if the USB mouse can work properly now. The solutions would help to solve the problem of mouse and keyboard not working with windows 10. The second test will include testing your mouse on another machine, or you-you test another mouse on your current machine where the mouse is not working properly. It is possible that Windows has released an update that contains certain patches for the USB mouse not working issue. In some cases, the error might be with the way the mouse is configured by the hardware drivers. Check if the scroll button is working or not. Change Power Management Setting For USB Root Hub. Step 4: Now, use down arrow to select Uninstall device and press Enter. So, reconnecting the USB mouse could be helpful. The computer adds the following key to the Windows registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\USB\VID_0000&PID_0000. Restart your modem and computer. At first, we are recommending you to backup your data to external hard disk, network-attached storage or cloud storage. So, let’s start. In this video, I will show you guys how to fix mouse problems in your laptops or computer. So, this was a complete roundup of the ways in which the wireless mouse not working issue can be resolved. The procedure is the same or similar to another machine. Mouse drivers will be automatically installed through the Microsoft driver repository. In the first method, you will need to turn off your Windows machine through Command Prompt. KB4074588 was the offending update, once removed and restarted both mouse and keyboard appear to be working. Here are 4 fixes for you to try. After that, you will need to reinstall your operating systems, drivers and applications. At the point when the keyboard and mouse happen to work once more, use driver troubleshooters to fix the problematic drivers that cause the mouse and keyboard not working issues on Windows 10. If you have a wired USB mouse, disconnect and reconnect to a different USB … We will show you how to do it on Windows 10 by using keyboard keys. … Another method to resolve USB mouse not working is to reinstall the mouse driver. Step 3: When you get the following interface, navigate to Windows Update > Check for updates by using the Tab key and then press Enter to start checking for available updates. So, moving the unifying receiver from one USB port to another is a very helpful solution in this case. The same procedure is compatible with previous operating systems. 3. The same procedure is compatible with previous operating systems. USB Ports Not Working in Windows 10. After installed any found updates, restart your computer and check if the USB mouse not working issue is resolved. The operating system disables USB legacy support for 32-bit USB drivers to work. (Internal mouse trackpad and keyboard works normally) I checked drivers in device manager, but it says that I have the latest version of drivers. Based on that you will need to download and install the latest driver compatible with your operating system. To fix this, uninstall the USB 3.0 driver in Device Manager using the following steps. But, if the issue is still there, probably your mouse is not working properly, and you will need to do the second test. If your USB mouse and keyboard device are not in the rundown, tap on the Repair button to fix the problem. Step 2: Press Tab key to select any category. Some USB 2.0 devices will not work when connected to a USB 3.0 port. Hi, I'm Jasmin. Dealt with this issue (dell keyboard and mouse drivers not working) today on an Optiplex 3050 running windows 10 Pro. Here’s how to do that. We created ten methods that will help you to solve this issue. A USB mouse/keyboard connected to Windows 10 might fail to work primarily because of either hardware problems or other software conflicts within the system itself. Also check on nearby objects. Therefore, in this step, we will be running the hardware troubleshooter and check to see if it can find and fix this particular error. using this method you can solve your mouse problems. If some hardware components are not working properly, you should reinstall drivers which provide communication between your hardware components and operating system. In this method, you will need to change the Power Management settings of USB ports on your Windows machine. Step 1: Press Windows + R to invoke Run window. Do not worry, we created methods that are fully compatible with your keyboard. If the USB Port is not working, you can refer to this guide: How to Fix USB Ports Not Working in Windows 10 If the USB Ports are working, the problem is with the USB Keyboard and you can try other methods as listed below to fix the problem of USB Keyboard not working in Windows 10. In order to do that follow the guide below. Related article: How to (Remotely) Shut Down Windows 10 with CMD Command Line. Other USB driver issues. If your keyboard and mouse not working after Windows 10 update then you must be looking for solutions to fix this problem.. Any system, driver or application issues will be history by reinstalling your Windows. In Windows, search for and open Device Manager . By using this method we will check is there hardware or software problem with USB mouse and Windows. We will show you how to do it on Windows 10 by using keyboard keys. There are different types of mouse, including the wired and wireless mouse. In this article you will get the troubleshooting workarounds that will solve the keyboard and mouse issue quickly. If you are facing the same problem, don’t worry. Basically, the keyboard and mouse stop responding either because of an outdated driver, update issue, manufactures defect, or others. Two options for trying to fix corrupt drivers are to restore Windows to a previous point when the USB mouse did work, or uninstall and reinstall the USB port drivers. Few users solved their problem by doing this method. You can update the Logitech wireless mouse driver in three ways. As you cannot use USB mouse right now, you are unable to shut down your computer in a normal way. If your USB mouse is disabled you will not be able to use that mouse. Try using a different USB port on your PC. We are recommending you to read the technical documentation of your motherboard. Professional and gaming mice require official drivers downloaded from the vendor website. If your USB mouse is disabled, you will need to enable it. To download and install the latest driver for this mouse you will need to open the Logitech website. Resolved: Wireless Mouse Not Working on Windows 10, 8 & 7. Here’s how to update the USB Mouse drivers to the latest version via the Device Manager: Open the Device Manager in Windows 10 by searching for the same in the Start Search Box and choosing the best match. This issue occurs on computers and notebooks and operating systems from Windows XP to Windows 10. Here, you can turn off your device with a simple command. If the mouse can work properly on another USB port, the original USB port may stop working and you can keep the USB mouse connected with the another working port. Here Are Solutions. Mouse is an important input device of a computer. By doing this, the latest mouse driver will be detected and installed automatically. Unplug the mouse from your computer, wait for a while and then plug it in again. Sometimes, MotioninJoy can block your USB mouse and you will need to uninstall this application to check is there a problem between MotioninJoy and your mouse. For that: In most cases, the issue went away only with an update that patched the USB mouse not working issue completely. The solutions in this article are for both of them. We will show you how to do it on Windows 10 by using keyboard keys. Mouse not working … Unfortunately, the Realtek HD Audio Manager is a culprit for audio driver issues, too. In most cases, only one of the HCI devices (mouse or keyboard) might fail to work. If you find one of your USB devices on Windows 10 isn’t working, read on. This behavior occurs because you cannot use a USB keyboard or mouse in MS-DOS mode without BIOS USB legacy support because the operating system uses the BIOS for device input; without USB legacy support, USB input devices do not work. Step 2: Type cmd and press Enter to open Command Prompt. Hopefully, you have been able to troubleshoot the errors and make your wireless mouse functional again. In this method, you will need to reinstall your Windows. Many users have reported that the mouse connected with their systems ceased to work after Windows Update 1809. When Mouse stops working, it becomes challenging to navigate your system. In order to provide more useful tips and information, she is still committed to expand her technical knowledge. How will you solve the issue on your Windows machine, if your USB mouse is not working properly? How to Fix USB Mouse Not Working on Windows 10, Fix 2: Modify USB Power Management Settings, How to (Remotely) Shut Down Windows 10 with CMD Command Line, Logitech Mouse Not Working? Thank you for reading the article below. Activate Windows restore point Move the mouse to a different USB port. But before trying any technical methods, here’s something you need to do: If the USB mouse can work properly on another device but won’t work on your computer no matter which interface it is connected to, then you can try the following methods to resolve the problem. It works on Windows 10, 8, 8.1, 7 & Vista. If you move the mouse and it works, the USB port is the issue. Step 7: Press Alt + F4 to close Device Manager and then shut down your computer with the method mentioned before. You will need to open Device Manager and check is USB mouse enabled or disabled. Step 1: Open Device Manager and select your computer. Step 3: Use Shift + F10 or Fn + Shift + F10 combination keys to open the context menu. If the USB mouse doesn’t work on another computer, it is high time to replace it with a new one. If you have a wireless mouse, try to connect the USB receiver to a different port. It might be configured in such a way that it is not being able to function correctly. an input device which helps us to work through GUI (Graphical User Interface) on Windows machines. You can download Restoro by clicking the Download button below. Now, you should be able to use the mouse properly again. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. 1. If your USB mouse does not work on the computer, the USB port drivers may be corrupt. Step 2: Press down arrow to locate Mice and other pointing devices category and press Alt + right arrow to expand it. I am holding multiple IT certifications focused on IT Infrastructure, including CompTIA A+, Network+, Server +, CNIP, MTA, MCP, MCSA, MS, IT Academy and many others. After the update check has proceeded, follow the on-screen instructions to download and install updates. USB keyboard and mouse stopped working on Windows 10 desktop by HighDesertDiva Feb 21, 2018 12:30PM PST. This works in most cases, where the issue is originated due to a system corruption. One of the problems is when the Mouse stops working in Windows 10. Step 5: When you get a pop-up window, press Enter to confirm the operation. This post will show you some effective solutions. Though it is one of three identical systems in an office it was the only one affected. We will show you how to do it on Lenovo IdeaCentre 3000. She enjoys sharing effective solutions and her own experience to help readers fix various issues with computers, dedicated to make their tech life easier and more enjoyable. The wireless USB dongle should be plugged into a USB port that allows for the best reception and minimizes the distance between the wireless USB dongle and the keyboard or mouse. MotioninJoy is a small application that allows you to use the PlayStation 3 controller, for lots of users one of the most comfortable of all times, with all the games on your computer. In case a particular USB Port or all the USB Ports on your computer are not working, you should be able to fix the problem by using any of the methods as provided below to fix the issue of USB Ports not working in Windows 10. Step 5: Go to the General tab by using the Tab key, and then press the right arrow key to navigate to the Power Management tab. Few users encouraged problems with USB mouse because it stopped working due to the different issues, including hardware and system problems, driver problems, wrong configuration, and others. In this post, I have listed several solutions that could help you get rid of this issue. Old or incompatible USB mouse drivers might be the reason behind the mouse not working in Windows 10. I'm happy to share my knowledge and skills through addressing tech issues and writing how-to's in a way that it can be followed by everyone. As a first step try out the keyboard and mouse with any other computer. I had installed a fresh copy of Windows 10 vrs.1909 plus all updates, everything worked, but after I turned the PC off and restarted at a later time, as soon as Windows Icon appears, mouse and all USB ports turn off. Imagine, you are using mouse Logitech G403. Replace the batteries and check. She has published many articles, covering fields of data recovery, partition management, disk backup, and etc. The mouse is an input device which helps us to work through GUI (Graphical User Interface) on Windows machines. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC. All your suggestions don’t work for me, because all my USB ports turn off when I start the PC, I have no mouse or keyboard to do anything! Try to use your mouse on a … It is a plug-and-play device, which means that it can start working immediately after you plug into the USB port of your PC. Let’s do some changes to your BIOS or UEFI. It is essential to keep the Mouse of your PC well maintained. Sometime, the USB mouse might malfunction and even stop working. Step 1: Open Run window, input devmgmt.msc and press Enter to open Device Manager. Check the placement of the wireless USB dongle. Step 2: Press Tab key to select your computer. Once it’s done, shut down the computer in CMD and then start it again. Problems with an HP Wi-Fi Mobile Mouse. Connect your Mouse Wireless receiver to a different USB port. Your Windows will automatically install the latest version of driver for the USB mouse. In this article developed by MiniTool Partition Wizard, you will get 4 methods to resolve USB mouse not working issue. This video shows you how to fix problems of USB mice on laptops and PCs. You can make it with the following steps. You may not have to try them all; just work your way down until you find the one works for you. It is true that you can input by the keyboard, but it is more complicated, technical, and time-consuming. scan your hard disk for malware using Malwarebytes, Watch Dogs: Legion Online Multiplayer Launches March 9th, Nøkk is Getting a Significant Buff in Rainbow Six Siege’s Next Patch, Rainbow Six Siege Operation Crimson Heist and Year 6 Roadmap Revealed, Rainbow Six Siege Will Soon Allow Dead Players to Control Cameras and Drones, Rainbow Six Siege Operation Crimson Heist “Flores” Gadget and Loadout Leaked. In this method, you will need to scan your hard disk for malware using Malwarebytes. We will show you how to do it on Windows 10 by using keyboard keys. Commonly, some problems can be resolved by a simple restart. Disconnect the mouse from your computer and connect it with another working PC. It is time for the testing mouse as a hardware component. However, the Windows Update 1809 (October update) has been one of the most troublesome ones. By Amanda | Follow | Last Updated July 27, 2020. mouse stops working after a certain period of use; mouse is not detected by Microsoft Windows; this post is here to help. The same procedure is compatible with previous operating systems. The same procedure is compatible with other vendors. If your USB mouse stops working, you can try modifying the USB Power Management settings alternatively. Your Universal Serial Bus (USB) keyboard or mouse may not work until you shut down the computer and then restart it. Next, use keyboard arrow keys to locate the Update & Security and press Enter. At first, you will need to test USB ports on your Windows machine. The same procedure is compatible with previous operating systems. So, for ordinary PC users, mouse is always a necessity. In this method, we will enable USB Virtual KBC Support in BIOS. No need for you to worry so much about this problem, it’s possible to fix. If you come across this problem unfortunately, don’t worry. If you see Realtek HD Audio Manager, right-click and select Disable. If your mouse is not working, follow these instructions: Reconnect the mouse. Press Enter to save changes. It is no wonder that the Logitech wireless USB mouse stops working after you upgraded to Windows 10 from Windows 7 and 8. How to fix the issue? Mouse not working in Windows 10 is a common issue, and it can occur for numerous reasons. Please, unplug your mouse from the current USB port and plug it on another USB ports on the same machine. Wait for the computer to restart and open Windows. After that, you can start your device and test if the USB mouse can work again. Step 3: Input the command shutdown /s /f /t 0 and press Enter key to shut down the computer. If the mouse still doesn’t work, the device may be the problem. If the mouse is not working on another machine, you will need to purchase another one.
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